Frequently asked questions

How do you ship the worms?

Most common question! USPS...Shipping live worms is tricky business, especially when the temperatures are extreme, but with lots of experimentation, we have got it down to a science. Composting worms are hardy creatures and can take the rigors of harvesting and shipping well, but it is still important to keep them as stress free as possible. It is in many ways miraculous that this is possible at all. Over 1000 living worms in a box only 7x7x6 shipped across the country and arrive at your door in 2-3 days. Its amazingly convenient and the worms don’t seem to mind.

What tools do I need to build my Worm Box?

Nothing it comes fully assembled

What are your return policies?

We do not accept returned worms they may be gifted or donated to your garden of choice. That said, we have a 100% no questions asked return policy. Just contact us with your concern. Boxes are guaranteed and may be returned unassembled. Call us to arrange a return slip.

How do I take care of my new friends?

Great question! Good news is they mostly take care of themselves. Follow this link for a detailed how-to page of resources. Thank you!